Privacy Policy

Obvara Solutions LLC ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.obvarasolutions.com), use our services, or interact with our AI assistant.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Contact Information: When you use our contact form, we collect your name, email address, phone number (optional), and preferred contact method.
• Project Details: We collect the information you provide regarding your project goals and requirements.
• AI Chatbot Interactions: When you interact with our AI assistant, we collect the transcripts of the conversation. If you submit a contact form, the chat transcript may be attached to your submission to provide context for your inquiry.

Information Collected Automatically (If Applicable)

If we implement analytics tools (like Google Analytics), we may automatically collect certain information about your device and usage of our website, such as:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of access.
• Cookies: We use cookies to manage your session (like cookie consent preferences) and may use them to analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Respond to your inquiries, provide quotes, and communicate with you about potential projects.
• Improve and personalize our services, including the functionality of the AI assistant.
• Analyze usage trends to improve website performance.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following situations:

• Service Providers: We use third-party service providers to assist us. For example, we use Submit-form.com to process contact form submissions. We also utilize AI technology providers (via secure server-side functions) to power our AI assistant. These providers are obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical measures, such as HTTPS/SSL encryption, to protect the security of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: ObvaraSolutions@gmail.com.